Health Insurance Department

Who is the person who is qualified to take advantage of the health insurance for the employees of the Sharjah government?
  • The employee (the citizen) or the retired / includes his wife, wives, and all his children, except for married couples and workers
  • The widow of the retired or deceased citizen employee / includes all its children except for married couples and workers
  • The employee (the non -citizen) / includes only his first wife and all his children until the age of eighteen.An exception to this, the employee's children with disabilities continue to be covered, even if they exceed the age of eighteen, provided that they are not enrolled in action
  • The employee (non -citizenship) only
  • The employee or retired one of the (female citizens) that bears the emirate and applies to the provisions of the items above
  • Residents on the island of Abu Musa, who are determined by the competent government agency
Does health insurance include government employees who have been appointed to the temporary contract system?
Health insurance does not include employees on the temporary contract system.
Is it possible to obtain another health insurance issued on the other hand in the country in the Sharjah government system?
The duplication system in insurance cannot be applied except for confidence insurance documents.
When is the new baby added?
The new baby is added within 60 days of the date of birth.
What are the documents required to add the new baby?
Reporting the birth issued by the hospital or birth certificate, and the date of the start of the insurance is the date of the birth provided that the addition of the addition is within 60 days from the date of birth, and otherwise the start of insurance will be from the date of receipt of the addition of the addition.
Does health insurance cover vaccinations?
Yes, the basic vaccinations are covered for newborns, according to the Ministry of Health.
ما هي الفحوصات التي تتم تغطيتها للأطفال عند الولادة؟
Check the tuberculosis vaccine and hepatitis B vaccine, and preventive tests are covered (PKU, congenital thyroid insufficiency, sickle cell examination, congenital adrenal enlargement).
What is the mechanism of drug exchange for chronic diseases?
The exchange is made for up to 90 days, with a maximum of prior approval by the insurance company.
Is the patient's facilities covered in the hospital?
  • One of the parents is covered as facilities for children under the age of 16.
  • Facilities are covered for patients for medical conditions medically / at the recommendation of the attending physician.
Are cases of congenital and childish abnormalities covered?
Yes, cases of congenital and childish defects are covered only for the highest limit of the document if they are life -threatening.
Is the treatment related to the diseases of the backbone of congenital conditions?
Yes, the treatment related to the diseases of the backbone of congenital cases of the higher the document is covered with the exception of the spine to be up to 20,000 dirhams for all the insured, regardless of age.
Does insurance cover tests related to vitamins, especially vitamin D?
Yes, vitamins and vitamin deficiency test are covered if necessary medical and prescribed by the attending physician, such as anemia, pregnancy, or what is prescribed with antibiotics.

Medical Committee

What are the terms of reference of the medical committee?

The medical committee is currently allocated only in:

  • Consider the pathological holidays of more than 3 days (4 days or more)
  • Consider the cases of chronic diseases that may be directly affected by the Cofide 19 disease
How to submit a pathological leave treatment?

Through the electronic program of the Medical Committee of the Sharjah Health Authority system, where the human resources employee from the government agency itself insert the data required for the employee to follow the following steps:

  • Enter the job code
  • Enter the date of the sick leave
  • Mention the medical authority and its location
  • Male
  • Mention human resources notes (if any)
  • Attach the picture of the pathological certificate (preserved in electronic files)
  • Attach a copy of the medical report of the leave of more than 5 days
  • Raise the pathological leave
  • Choose the method of paying the fees
What are the payment procedures to enter the transaction into the electronic system?

The procedures for paying the transaction are made by selecting one of the following methods:

  • The first method: Payment via the ID card- Using the ID card to pay the fees through the electronic reader that was distributed to various government agencies.
  • The second method: payment via credit card- Whether from the human resources employee or by sending a payment link to the employee himself to perform the process.
  • The third method: Payment by a collection card- Available in some government agencies, and the employee can pay a cash for his government agency, provided that the entity pays through this card.

If the payment process is successful, the request will be "sent to the medical committee", and if the payment is not paid, the transaction will remain suspended as a draft in the electronic system of the Medical Committee.

What are the procedures to fill the national identity card and register it in a collection system for individuals?

Below is the sites of individuals registration in the smart communication system (collection):

  • The website of the smart communication system (collection)
  • Collection boxes in government agencies and departments
  • All Al -Ansari Exchange branches (the card is also filled through)
  • Service centers "Facilitation" in Sharjah (the card is also filled through them)

Hence, the employee can fill the national identity card through the following bodies:

  • All branches of Sharjah Islamic Bank
  • Packing centers in government agencies and departments
  • Al -Ansari Exchange branches
What are the documents required to complete the introduction of the pathological leave treatment?
  • The pathological vacation ratified for the 4 and 5 days of periods
  • Certified pathological leave and a detailed medical report for sick leave, whose number is more than 5 days
What are the documents required to complete the entry of the treatment of chronic diseases?
  • An official message from the government agency
  • The employee's job description
  • A detailed medical report on the staff's chronic health condition
Is it possible to collect more than one leave in one treatment?
No, except in cases of very short and successive holidays, which the committee officials must be informed in advance.
Do the medical committee consider the pathological holidays issued from outside the country?
Yes, the medical committee considers these transactions on the condition that all the adequate and detailed medical reports are accurately stated, with the period of sick leave clearly mentioned and provided that they are certified by the Embassy of the United Arab Emirates in the country of the medical authority in which treatment was done.
Can the Medical Committee consider the treatment of patients of Kovid 19?
Yes, the committee is considering the Cofide 19 transactions, but the official document must be attached from the government agencies, which clarifies the positive examination and the health insulation period.
How is the data of an employee in the medical committee program entered if he does not obtain health insurance from the department or the same party?
  • Opening a health insurance screen and see the employee's data and information
  • Add the full employee data with the personal photo and administrative number of the employee in the department
  • Save data, thus adding all his data in the information bank, noting that if the Emirati ID number is in the insurance system of the employee's husband or wife, a warning message shows this «please approve it and there is no harm from it»
  • After preserving the data, the human resources employee can initiate the introduction of pathological leave or the treatment of chronic diseases through the screen designated for that, as is usual with the rest of the employees by entering the employee's administrative number
How is any technical problem solving when entering the electronic system of the medical committee?
In contact with the staff of the Authority's Information Technology Department to help them immediately inform them of any obstacle they face.
What decisions do the medical committee usually make after reviewing the transactions entered into the electronic system?

Based on the documents and medical reports attached to the system, the medical committee takes the following decisions:

  • Approval
  • Partially Approval
  • Rejection (Reject)
  • Return the transaction to complete the missing documents, modify the error, or answer a special inquiry to the medical committee, then the government agency fulfills the requirements of the committee and re-raises the transaction to the Re-Submitted Screen
Is it possible to complain about the decisions of the medical committee?
The decisions of the medical committee are final and do not accept grievance.
Can the committee to reduce job burdens from the employee or transfer the work from a distance?
No, the committee is not within the jurisdiction of the decision to work remotely to employees, and these decisions are taken from the same employer.
If one of the employees entered a repeated treatment by mistake in the committee system and the payment process is carried out, is the amount be recovered?
The payments of the paid fees cannot be recovered even if they were accidentally.
Can a single detailed medical report be attached to all pathological vacation transactions for the same condition?
A repeated medical report cannot be attached to all pathological leave transactions, as the reason for extending the leave period and explaining the current health status of the employee must be clarified by attaching a detailed medical report on the same time period for the pathological leave.
Can the employee cancel the wrong treatment?
Yes, the human resources employee can cancel the wrong treatment by pressing the "cancellation" button, but the fees are not recovered.
Is it possible to believe satisfactory leave through the medical committee system?
All employees must believe sick leave through the Ministry of Health through their website, whether the employee himself does this process or ends it through the same medical authority.
What are the reasons for rejecting chronic disease transactions?
Transactions that are not directly affected by the Kofid 19 pace are rejected even if the condition is chronic.

Health Organization Department

What types of health facilities licensed by the Sharjah Health Authority?

Health facilities

  • Hospital (General - Specialized - Dar Al -Rahab - Rehabilitation)
  • Clinic (general - specialized - general in dentistry - specialized in dental medicine - school clinic - first aid)
  • Medical Center (Medical Center - Dentistry Center - Medical Fitness Center)
  • One day surgery center
  • Diagnostic Center (Diagnostic Medical Photography Services - Medical Laboratory Services - Dentistry Laboratory Services)
  • Rehabilitation Center (Hearing and Speech Center - Special Needs - Diet Center and Weight Control - Professional Treatment - Physiotherapy)
  • Dialysis center
  • Fertilization
  • Mobile health unit (public medical clinic services - diagnostic medical imaging services)
  • Long -term home care (House of the Elderly - long -term care homes)
  • Traditional, supplementary and alternative medicine (Chinese acupuncture center - manual therapy - similar (homogeneous) treatment - traditional Chinese folk medicine - traditional Indian medicine (Iuvda) - Natural Medal - Hand Therapy Center for Orthopedic Orthopedic - Traditional Medicine (Onani) - Cupping Center)
  • Ambulance or health transportation service center
  • Pharmaceutical Facilities:
    • Pharmacy
    • Internal Pharmacy (for hospital patients)
    • A clock pharmacy
  • Scientific offices
  • Optical Center
  • Others
What are the categories that are licensed in the Sharjah Health Authority?
  • doctors
  • Dentists
  • Nurses and midwives
  • Healthy health professionals
  • Complementary traditional medicine
Does someone else have the right to own a health facility?
Yes
Is it required that the owner of the medical facility be a doctor?
Incomplete
Can the facility professionals start working after obtaining initial approval?
no
What documents are required to apply for a new health facility?

Initial approval requirements

  • A pledge form from the Sharjah Health Authority
  • Passport for the owner / partners
  • The identity of the owner / partners
  • A message showing health facility services
  • Document authorizing the person concerned
  • Facility
  • Commercial

Final licensing requirements

  • Health professionals list
  • The appointment of the medical director
  • A approval message for the emergency plan from the emergency, crisis and disaster management
  • Registration in prevention
  • Initial registration in Fanr if the facility provides radiological services
  • Infection control policy and guidelines
  • Patient transfer policy for laboratory services (if any)
  • Medical devices menu
  • Medical errors insurance
How is the evaluation certificate for health professionals issued?

Health professionals must apply for an evaluation certificate before applying for licensing procedures.

The evaluation certificate is a document similar to the evaluation letter issued by the Ministry of Health and Community Protection, the Candering of Registration from the Dubai Health Authority or a copy of the license from the Department of Health Abu Dhabi.

The applicant must pass special tests for the evaluation certificate.Those who have a valid evaluation certificate or a license from a health authority in the country or who fall under the exemption category are exempted from the test.

: The required documents

  • Scientific and academic certificates (qualifications, degrees)
  • Modern experience certificates
  • A valid health professional license (if any)
  • Evaluation of the Ministry of Health or the eligibility of registration from other health authorities, if any
  • Certificate of good conduct and behavior
  • Dataflow PsV (if any)
  • A copy of the valid passport
  • The summary of the registration for the citizens of the Emirates
  • A recent personal photo with a white background
  • A copy of the UAE ID card is valid (if any)
  • Surgical registry book for surgical specialties
  • BLS / CPR training certificate
What are the documents required to issue a license for health professionals?

: A.The initial license

  • A copy of the evaluation certificate from the Sharjah Health Authority
  • The initial approval letter of the facility
  • A copy of the work contract / work display site
  • Understanding medical errors
  • Certificate of the current situation (certificate of good conduct and behavior)

:for.The final license

  • A copy of the valid passport
  • A copy of the medical fitness certificate if the age exceeds 60 years
  • A copy of the UAE ID card is valid
  • Security approval certificate

Management of the health cities program

What is the health cities program?
The health cities program is one of the global programs of the World Health Organization, which aims to enhance health and is based on the principle of improving the quality of life from the environmental, social and economic aspects affecting health.The program is a dynamic movement and a platform for cooperation between sectors under leadership, commitment to all political levels at the city level and formulating a common vision for public health development.
How did the program start?
Under the directives of His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, Member of the Supreme Council of the Federation, the Ruler of Sharjah, that the Emirate of Sharjah be an ideal environment for its residents, the launch of the Sharjah health city program in April 2012 and the registration of the city of Sharjah in the regional health cities network of the World Health Organization, in an effort to advance human health so that it contributes to raising the level of services and health and environmental conditions in the city, by increasing awareness of health and environmental issues and polarizationSupport and participation of society in various sectors to implement preventive activities and programs to enhance the method of cooperation between all members of society.
How is the program applied?
Under the umbrella of the Sharjah Health Authority, the Health Cities Administration follows up the program and internal and external coordination between sectors and the World Health Organization to achieve the global standards adopted to achieve the title of "healthy city", by preparing the program files and ensuring that all the evidences of the standards and continuous scrutiny of their axes.An executive committee was also formed to expand the program in the Emirate of Sharjah and hold its meetings periodically to develop strategic and operational plans and establish an internal audit committee from various sectors.
What is the duration of the program application?
The duration of the program application depends on the speed of planning and working on the implementation of the standards of the World Health Organization.
What achieved the program for the Emirate of Sharjah?
Sharjah made an example of the first health city in the Middle East and the region approved by the World Health Organization's regional health network, and strengthened the position of the United Arab Emirates on the world map.He also contributed to supporting coordination and cooperation efforts between governmental and local institutions at the emirate level, and enhanced society's confidence in the quality and development of services in various fields of impact on public health in light of the existence of a global reference and accreditation.
Is the title of health cities temporarily?
When the city gets the title, a 3 -year accreditation certificate is received from the World Health Organization.
What after Sharjah won the title of Sharjah is a healthy city?
The Sharjah Health Authority seeks to ensure the highest levels of life quality for the residents of the Emirate of Sharjah by expanding the scope of health cities to include all regions of the emirate to ensure the continuity of the quality of life and keep pace with changes.