Health Professionals
This package includes a range of services related to the management of healthcare profession licenses, in addition to data modifications and professional evaluations, to ensure compliance with regulatory standards in the healthcare sector.
Request for Healthcare Professional Assesment
Request for Healthcare Professional Assesment
This service allows healthcare professionals to obtain an assessment certificate to attain a health professional title, based on educational qualifications and professional experience.
Request to add secondary professional title/amend title/add privilege
Request to add secondary professional title/amend title/add privilege
This service allows registered healthcare professionals in SHA to modify and update their professional information in line with their latest qualifications and experience, while complying with the specified terms and standards.
Request for Healthcare Professional License
Request for Healthcare Professional License
This service allows healthcare facilities to apply for a healthcare professional license to obtain the first license issued by the Sharjah Health Authority, authorizing them to work in a healthcare facility licensed by SHA.
Request for Renewal of Healthcare Professional License
Request for Renewal of Healthcare Professional License
This service aims to enable the healthcare facility to renew the licenses of health professionals.
Request for Cancellation of Healthcare Professional License
Request for Cancellation of Healthcare Professional License
This service allows healthcare facilities to apply for cancellation of the healthcare professional license.
Request for Amend of Healthcare Professional License
Request for Amend of Healthcare Professional License
Any updates made in the Healthcare professionals' assessment can be applied to the professional license without effecting the expiry date.
Request for Good standing Certificate
Request for Good standing Certificate
This service allows current or previously licensed SHA Healthcare Professionals to request for Good Standing Certificates.
Request to Transfer Healthcare Professional License
Request to Transfer Healthcare Professional License
This service allows healthcare facilities to request transfer of healthcare professional license from one licensing health facility under Sharjah Health Authority to another, without affecting the validity of the current license.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Attestations
This package includes a set of services that cover the attestation of medical reports and sick leaves, to ensure compliance with approved medical standards.
Request for Sick Leave Attestation
Request for Sick Leave Attestation
This service enables the physicians licensed by the Sharjah Health Authority to submit an online request for the attestation of sick leave, based on a medical report issued by the physician or the healthcare facility.
Request for Medical Report Attestation
Request for Medical Report Attestation
This service allows applicants to submit an electronic request for the attestation of their medical reports issued by healthcare facilities licensed by the Sharjah Health Authority.
Request for Escort Leave Attestation
Request for Escort Leave Attestation
This service enables the physicians licensed by the Sharjah Health Authority to submit an online request for the attestation of an escort sick leave, based on a medical report issued by the physician or the healthcare facility.
Violations
This package includes a set of services to address health violations, including paying fines, rectifying violations, and submitting appeals in accordance with the approved regulations.
Request for an Appeal Against a Violation of Healthcare Facility and Professional
Request for an Appeal Against a Violation of Healthcare Facility and Professional
This service enables healthcare facilities and professionals to formally object to imposed violations. The case is reviewed, investigated, and resolved in accordance with applicable laws and regulations.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Request for Approval of Procedures for Corrective Action
Request for Approval of Procedures for Corrective Action
This service enables healthcare facilities to prove they have taken the necessary corrective actions to address violations, ensuring compliance with applicable health laws and regulations.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Payment of Fines for Professionals and Health Facilities
Payment of Fines for Professionals and Health Facilities
This service enables healthcare professionals or facilities to pay fines imposed as a result of committed violations, through approved payment channels.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Medical Education / Professional Development
This package includes services that support and develop medical and health professionals through medical education and professional training programs, including program accreditation, enrollment in various training tracks, and data updates to ensure skill development and achievement of the required professional standards in the healthcare sector.
Medical Education and Professional Development Program Accreditation
Medical Education and Professional Development Program Accreditation
This service allows clinical training centers to apply for accreditation of the Medical Education and Professional Development Program, to ensure its quality and alignment with the healthcare sector's requirements.
Enroll in CME/CPD Program
Enroll in CME/CPD Program
This service allows healthcare professionals to apply for enrollment in the Medical Education and Professional Development Program to enhance their skills and expand their medical knowledge.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Modify CME/CPD Program
Modify CME/CPD Program
This service allows healthcare professionals to request modifications to their registered Medical Education and Professional Development programs, such as changes to the content, schedule, or other program-related details.
Health Facilities
This package includes services related to managing healthcare facility licenses, as well as data updates, layout and specialty modifications, and the necessary approvals to authorize the operation of healthcare facilities and ensure compliance with regulatory standards.
Initial Approval Service
Initial Approval Service
A service that enables the investor or their representative to request initial approval to open or reopen a healthcare facility, after ensuring compliance with the Sharjah Health Authority's requirements.
Initial Approval Extension Service
Initial Approval Extension Service
Through this service, healthcare facilities can apply for extension of their Preliminary approval up to ONE year.
Permanent License Service
Permanent License Service
This service allows applicants to request the final license to open or reopen a healthcare facility, after ensuring the facility's compliance with the specifications and standards of the Sharjah Health Authority and completion of the required inspection.
Add-on Service to Facility License
Add-on Service to Facility License
This service allows Healthcare Facilities to apply for Add-on services to the facility's active healthcare license after completing Sharjah Health Authority's requirements.
Permanent License Cancellation Service
Permanent License Cancellation Service
Through this service, the healthcare facility can apply to cancel a Permanent license.
Permanent License Renewal Service
Permanent License Renewal Service
Through this service, healthcare facilities can renew the licenses. Renewal is available within 30 days before the expiry of the license. After clearing any violations or penalties on the facility account. And ensuring compliance with Sharjah Health Authority specifications and standards.
Request to Amend the Registration of an Ambulance or Medical Transport Vehicle
Request to Amend the Registration of an Ambulance or Medical Transport Vehicle
This service allows the applicant to Renew/Change Owner/Cancel/Upgrade or downgrade/Change Paramedics registering on an ambulance or a medical transportation which belongs to health facility or non-health facility.
Request to Modify Healthcare Facility Name
Request to Modify Healthcare Facility Name
Through this service, healthcare facilities can change or modify the name of the facility, which should be complaint with SHA regulation.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Add Health Facility to Group
Add Health Facility to Group
Through this service, the healthcare facility can apply to Add Health Facility to group.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Request to Renew the Registration of an Ambulance or Medical Transport Vehicle
Request to Renew the Registration of an Ambulance or Medical Transport Vehicle
This service allows healthcare facilities to request Renew of ambulance car or a medical transportation, which belongs to health facility or non-health facility.
Temporary Closure/ Suspension Activity of a Healthcare Facility
Temporary Closure/ Suspension Activity of a Healthcare Facility
Request for temporary Closure/ Suspension of an activity or specialty for a period of maximum six months, with clarification for example maintenance work or emergency situation.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Facility Amendments Service
Facility Amendments Service
The Healthcare Facility License Amendment service enables licensed healthcare facilities to request modifications to their existing licenses through a structured, multi-section approach. Ex: specialty, bed type, location, facility type, layout and accreditation amendments.
Request to Register an Ambulance or Medical Transport Vehicle
Request to Register an Ambulance or Medical Transport Vehicle
This service allows the applicant to register an ambulance or a medical transportation which belongs to health facility or non-health facility.
Amend Temporary Closure/ Suspend Activity of a Healthcare Facility
Amend Temporary Closure/ Suspend Activity of a Healthcare Facility
Request to amend an Activity or Specialty with clarification in accordance with approved Health Standards and requirements.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Request Approval to Change the Medical Director or Responsible Pharmacist
Request Approval to Change the Medical Director or Responsible Pharmacist
This service allows healthcare facilities to request changing the responsible medical director or the responsible pharmacist at the facility.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Add/Remove Facility Owners Service
Add/Remove Facility Owners Service
This service enables facility administrators to view, add, and remove owners/partners from their facility profile.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Request for a Medical Advertisement License
Request for a Medical Advertisement License
A service that allows healthcare facilities and medical practitioners to obtain an official license to publish medical advertisements, ensuring compliance with approved regulations and the delivery of reliable and accurate advertising content.
Request Frozen Specimen Transfer
Request Frozen Specimen Transfer
Through this service allows health facilities with valid licenses that provide fertility services to request a permit to transfer frozen samples.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Pharmacy and Medication
This package includes services related to pharmacy and medications, including regulating the handling of medicines, issuing required permits and approvals, and reporting medication incidents, ensuring compliance with health and regulatory standards.
Discard Medication/ Discard Controlled and Semi-Controlled Medication
Discard Medication/ Discard Controlled and Semi-Controlled Medication
This service allows pharmaceutical establishments to apply for a certificate of destruction of expired or unusable medication, in accordance with approved safety procedures.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Request Approval to Transfer Controlled/Semi-Controlled Medication
Request Approval to Transfer Controlled/Semi-Controlled Medication
This service allows healthcare facilities to request approval to transfer Controlled/Semi-Controlled Medication between healthcare facilities.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Request Narcotics/ Change quota/ Discard Narcotics
Request Narcotics/ Change quota/ Discard Narcotics
This service allows the healthcare facilities to apply for Purchase/ Change quota or Discard of Narcotic Medication.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Request Emergency Medication
Request Emergency Medication
This service allows the healthcare facility to apply for approval to request Emergency Medication.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Incident Reporting
Incident Reporting
This service allows healthcare facilities to submit an official report in the event of an adverse incident.
This service is currently under implementation.
To apply for this service:
Please send your application and required documents to:
hred@sha.gov.ae
Kindly include the service name as email subject and attach all documents.
Medical Complaints
Enables beneficiaries to file complaints against healthcare facilities or medical personnel, to ensure proper follow-up and the appropriate legal actions are taken.
Medical Complaint Service
Medical Complaint Service
Through this service, the Users can fill up the application form and submit the Medical Complaint through the system.
Request Enrollment in Health Insurance
Request Enrollment in Health Insurance
Add an employee/retiree or one of their dependents to the health insurance system.
Modify Health Insurance Data
Modify Health Insurance Data
Modify any of the registered data of the beneficiary or a dependent.
Cancel Enrollment in Health Insurance
Cancel Enrollment in Health Insurance
Cancelation of health insurance for employees/retirees and dependents due to death, end of service, divorce, alternative local coverage (excluding Thiqa), marriage or employment of dependent citizen children, or non-citizen children reaching age 18.
Request Eligibility for University Hospital Sharjah Services
Request Eligibility for University Hospital Sharjah Services
Request to benefit from the health services provided by University Hospital Sharjah (Sharjah residents, beneficiaries of the Social Services Department, and People of Determination holding emirate registration).
Cancel Eligibility for University Hospital Sharjah Services
Cancel Eligibility for University Hospital Sharjah Services
Cancel health coverage for Sharjah residents for one of the following reasons: presence of another health insurance / death.
Customer Happiness
Customer Happiness
This service addresses policyholders’ feedback, suggestions, and complaints related to the insurance company or medical network, follows up on them, and works on resolving them, including for beneficiaries of University Hospital services.
Request for Sick Leave Approval
Request for Sick Leave Approval
This service is specialized in reviewing applications for Sharjah Government employees to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).
Request Approval of Escort Leave Inside Country
Request Approval of Escort Leave Inside Country
This service enable to review Escort leave applications inside country for Sharjah Government employees, in order to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).
Request approval of Escort Leave Outside Country
Request approval of Escort Leave Outside Country
This service enable to review Escort leave applications outside country for Sharjah government employees, in order to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).
Request to Approve Reduced Working Hours
Request to Approve Reduced Working Hours
This service aims to review transactions for reducing working hours for employees of the Sharjah Government, in order to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).
Request for Approval of Intermittent Sick Leave for Chronic Diseases
Request for Approval of Intermittent Sick Leave for Chronic Diseases
This service aims to review intermittent sick leave transactions for chronic diseases for Sharjah government employees, in order to make the appropriate decision regarding them (approval - partial approval - rejection).
Request for Approval of Leave for Contact with a Patient with an Infectious Disease
Request for Approval of Leave for Contact with a Patient with an Infectious Disease
Review the transactions of leave for those in contact with a patient with an infectious disease for Sharjah government employees and make the appropriate decision (approval - partial approval - rejection).
Request for Approval of Leave for Contact with a Patient with an Infectious Disease
Request for Approval of Leave for Contact with a Patient with an Infectious Disease
Review the transactions of leave for those in contact with a patient with an infectious disease for Sharjah government employees, in order to make the appropriate decision regarding it (Approval - Partial Approval - Rejection).
Request Healthcare Professional Evaluation
Request Healthcare Professional Evaluation
Enables healthcare practitioners to submit a request for evaluating their skills and professional competencies. The request and attached documents will be reviewed to ensure compliance with requirements before approval.
Request to schedule oral or written exam for a second or third attempt
Request to schedule oral or written exam for a second or third attempt
The HRD/SHA employee will be able to create a profile for each oral or written exam in the system and schedule the examination dates and times.
Request for Additional Title / Title Modification / Add Privilege
Request for Additional Title / Title Modification / Add Privilege
Enables healthcare practitioners or employees to submit a request to add a new professional title, update their current title, or include additional privileges in their professional records.
Request for Healthcare Professional License
Request for Healthcare Professional License
This service allows healthcare facilities to apply for the first professional healthcare license issued by the Sharjah Health Authority, authorizing the professional to work in healthcare facilities within Sharjah.
Request to Renew Healthcare Professional License
Request to Renew Healthcare Professional License
This service allows healthcare facilities to request renewal of a healthcare professional license. Renewal requires fulfilling continuous professional development requirements and submitting the necessary documents to ensure compliance with approved professional standards.
Request to Cancel Healthcare Professional License in Facility
Request to Cancel Healthcare Professional License in Facility
This service allows healthcare facilities to submit a request to cancel a healthcare professional’s license to practice within the facility.
Request to Modify Professional License
Request to Modify Professional License
This service allows healthcare facilities to request modifications to a professional license, such as changing the job title or updating the scope of practice based on the issued or updated evaluation certificate. This ensures professional records are aligned with the current practitioner’s status without affecting the license validity.
Request to Issue Professional License Card
Request to Issue Professional License Card
This service allows healthcare facilities to request the issuance of an official professional license card. It is essential for verifying the legal authorization to practice the profession.
Request to Reprint Professional License Card
Request to Reprint Professional License Card
This service enables healthcare facilities to request a reprint of the professional license card in case of loss, damage, or job title update on the professional license. The new card is issued after verifying identity and confirming registered information.
Request Temporary License
Request Temporary License
This service allows healthcare facilities to request a temporary license for a healthcare professional to practice for a limited period. This license is granted in specific cases, such as urgent staffing needs or while awaiting completion of the requirements for a permanent license.
Issue Professional Good Standing Certificate
Issue Professional Good Standing Certificate
This service allows healthcare professionals to request a Certificate of Good Standing or a Current Status certificate through the system.
Request Part-Time License
Request Part-Time License
This service allows healthcare facilities to request a part-time license for a healthcare professional who holds a full license at another facility licensed by the Sharjah Health Authority.
Request to Modify Part-Time License
Request to Modify Part-Time License
The facility representative can request to modify a part-time license by extending it or converting it to a full-time license.
Request to Cancel Part-Time License
Request to Cancel Part-Time License
This service allows healthcare facilities to request canceling a healthcare professional’s license to practice in the facility.
Sick Leave Attestation
Sick Leave Attestation
This service allows healthcare facilities to attest sick leave certificates for legal or official purposes
Medical Report Attestation
Medical Report Attestation
This service allows healthcare facilities to attest a medical report for submission to the concerned parties.
Companion Sick Leave Attestation
Companion Sick Leave Attestation
This service allows healthcare facilities to attest a companion’s sick leave.
Appeal Request for Health Violations
Appeal Request for Health Violations
This service allows healthcare professionals and healthcare facilities to submit an appeal against imposed health violations. The violation will be reviewed and necessary procedures taken to study the appeal, followed by an appropriate decision in accordance with applicable laws and regulations.
Approval Request for Violation Rectification Procedures
Approval Request for Violation Rectification Procedures
This service allows healthcare facilities to obtain approval for rectifying recorded license violations, such as submitting additional documents or modifying practices to ensure legal continuity.
Payment of Violations for Professionals and Healthcare Facilities
Payment of Violations for Professionals and Healthcare Facilities
This service allows healthcare professionals or facilities to pay fines imposed for violations through approved payment channels.
Medical Education and Professional Development Program Accreditation
Medical Education and Professional Development Program Accreditation
This service allows clinical training centers to apply for accreditation of medical education and professional development programs, ensuring their quality and alignment with healthcare sector requirements.
Enrollment in Medical Education and Professional Development Program
Enrollment in Medical Education and Professional Development Program
This service allows healthcare practitioners to apply for enrollment in medical education and professional development programs to develop their skills and enhance their medical knowledge.
Modify Medical Education and Professional Development Program
Modify Medical Education and Professional Development Program
This service allows healthcare professionals to request modifications to their registered medical education and professional development program, such as changing content, schedules, or other program details.
Request Certified True Copy of Medical Education and Professional Development Certificate
Request Certified True Copy of Medical Education and Professional Development Certificate
This service enables healthcare professionals or trainees to request a certified true copy of the Medical Education and Professional Development certificate, confirming participation in the training or internship program.
Update Continuing Medical Education (CME) Points Data
Update Continuing Medical Education (CME) Points Data
This service allows healthcare professionals to request an update of Continuing Medical Education (CME) points data required to renew their full-time work license.
Enrollment in Internship Program for General Medicine or Dentistry
Enrollment in Internship Program for General Medicine or Dentistry
This service allows graduates of Medicine and Dentistry at the University of Sharjah to apply for a one-year internship training program, a supervised clinical program aimed at enhancing their acquired experience and knowledge. Training is provided in accredited facilities.
Enroll in Allied Health Internship Program
Enroll in Allied Health Internship Program
This service enables graduates of allied health disciplines to apply for enrollment in the internship program, which provides hands-on training at local healthcare institutions to develop skills and gain experience under specialist supervision.
Enroll in Medical Residency Training Program
Enroll in Medical Residency Training Program
This service enables medical graduates to apply for enrollment in the residency training program, aimed at developing their professional skills through specialized postgraduate training.
Enroll in Medical Fellowship Program
Enroll in Medical Fellowship Program
This service enables medical graduates to enroll in the medical fellowship program, which develops skills and enhances knowledge through training in subspecialties, enabling deeper specialization.
Enroll in Return-to-Work Program
Enroll in Return-to-Work Program
This service allows healthcare practitioners who have been out of practice for more than three years to enroll in the Return-to-Work program, which provides training at accredited facilities to requalify them to practice.
Initial Approval Request to Open a Healthcare Facility
Initial Approval Request to Open a Healthcare Facility
This service enables businesses to request initial approval to open or re-open a healthcare facility, after verifying compliance with Sharjah Health Authority requirements.
Request to Extend Initial Approval to Open a Healthcare Facility
Request to Extend Initial Approval to Open a Healthcare Facility
This service enables businesses to request a one-year extension of the initial approval to open or re-open a healthcare facility, to complete all legal and regulatory requirements related to establishing the facility.
Issuance of Final License to Open a Healthcare Facility
Issuance of Final License to Open a Healthcare Facility
This service provides final approval to operate the healthcare facility after verifying the facility's compliance with Sharjah Health Authority specifications and standards.
Renewal of Healthcare Facility Operating License
Renewal of Healthcare Facility Operating License
This service allows healthcare facilities to apply for license renewal after confirming continued compliance with approved health and technical standards.
Cancellation of Healthcare Facility Operating License
Cancellation of Healthcare Facility Operating License
This service allows healthcare facilities to apply for license cancellation.
Suspension of Activity for a Healthcare Facility
Suspension of Activity for a Healthcare Facility
This service allows healthcare facilities to request suspending one of their activities or specialties for a period ranging from one day up to a maximum of 6 months, with reasons such as maintenance or emergency conditions.
Modify Suspension of Activity for a Healthcare Facility
Modify Suspension of Activity for a Healthcare Facility
This service allows healthcare facilities to request amending the approved suspension duration or cancelling it, with justification, in accordance with approved health standards and requirements.
Request Approval to Amend a Healthcare Facility Name
Request Approval to Amend a Healthcare Facility Name
This service allows healthcare facilities to request changing or amending the facility name.
Request Approval to Add a Facility to a Group of Healthcare Facilities
Request Approval to Add a Facility to a Group of Healthcare Facilities
This service allows healthcare facilities to request approval to add a healthcare facility to an existing group of healthcare facilities.
Change Healthcare Facility Type
Change Healthcare Facility Type
This service allows a healthcare facility to request changing the facility type or classification category, after meeting Sharjah Health Authority specifications and standards.
Change Bed Types
Change Bed Types
This service allows healthcare facilities licensed by the Authority to request changing bed types.
Modify Layouts, Location, Specialties, or Beds
Modify Layouts, Location, Specialties, or Beds
This service allows healthcare facilities to request modifying engineering layouts, geographic location, specialties/activities, and beds for their facilities, in accordance with approved health regulations and standards.
Activate Use of Beds or Specialties
Activate Use of Beds or Specialties
This service allows healthcare facilities to activate the use of approved beds and specialties.
Modify Healthcare Facility Layouts
Modify Healthcare Facility Layouts
This service allows healthcare facilities to request modifications to their engineering layouts, in accordance with approved health regulations and standards.
Modify Healthcare Facility Location
Modify Healthcare Facility Location
This service allows healthcare facilities to request modifying/changing the facility’s geographic location, while adhering to health and regulatory requirements.
Modify Healthcare Facility Specialties
Modify Healthcare Facility Specialties
This service allows healthcare facilities to request adding or modifying the provided specialties/health activities, in accordance with approved health standards.
Modify Number of Beds
Modify Number of Beds
This service allows healthcare facilities to request modifying the number of available beds or adding new beds, in accordance with approved health regulations.
Register an Ambulance or Medical Transport Vehicle
Register an Ambulance or Medical Transport Vehicle
This service allows healthcare facilities to request registration of ambulances or medical transport vehicles with the relevant authorities. Registration ensures the vehicle meets the technical and health standards necessary to provide ambulance and medical transport services safely and effectively.
Modify Registration of an Ambulance or Medical Transport Vehicle
Modify Registration of an Ambulance or Medical Transport Vehicle
This service allows healthcare facilities to request modifications to registered ambulance or medical transport vehicle data, such as changes to vehicle details, updating technical specifications, or modifying registered paramedics.
Update Facility Information
Update Facility Information
This service allows healthcare facilities to request updating their registered information, including address changes, contact numbers, and documents related to licensing or accreditation or activities such as the preventive contract / Federal Authority for Nuclear Regulation license.
Request Approval to Change the Medical Director or Responsible Pharmacist
Request Approval to Change the Medical Director or Responsible Pharmacist
This service allows healthcare facilities to request changing the responsible medical director or the responsible pharmacist at the facility.
Request to Change Owner or Partner
Request to Change Owner or Partner
This service allows healthcare facilities to request changing the owner, partners, or service agent in the healthcare facility. It includes updating information related to new or replaced individuals, and requires submitting the necessary legal documents to prove the change and ensure compliance with approved regulations.
Issue Medical Advertisement License
Issue Medical Advertisement License
This service allows healthcare facilities to apply for a permit to publish or display health-related advertisements after approval from the Ministry of Health and Prevention. The permit ensures that the advertisement complies with approved laws and regulations, aiming to ensure the accuracy of information and protect against misleading or incorrect promotion.
Request to Transfer Frozen Samples for Fertility Centers
Request to Transfer Frozen Samples for Fertility Centers
This service enables healthcare facilities that provide fertility services to request approval to transfer frozen samples, such as oocytes or sperm, from one fertility center to another, in accordance with approved regulations.
Issue Certificate for Disposal of Expired or Unusable Medications
Issue Certificate for Disposal of Expired or Unusable Medications
This service enables pharmaceutical institutions to request a certificate for the disposal of expired or unusable medications, according to approved methods to ensure safety.
Issue Pharmacy License
Issue Pharmacy License
This service enables pharmaceutical institutions to apply for a pharmacy license, in accordance with approved health and regulatory standards.
Request Approval to Transfer Controlled Medications
Request Approval to Transfer Controlled Medications
This service allows healthcare facilities to request approval to transfer controlled, semi-controlled, and narcotic medications between different healthcare facilities.
Request Narcotic Drugs / Change Quotas / Emergency Medications
Request Narcotic Drugs / Change Quotas / Emergency Medications
This service allows healthcare facilities to request purchasing/changing quotas for controlled, semi-controlled, and narcotic medications, as well as emergency medications.
Issue Pharmacy Delivery Service Permit
Issue Pharmacy Delivery Service Permit
This service allows pharmaceutical institutions to issue a permit to provide home delivery of medications in accordance with approved regulations.
Cancel Pharmacy Delivery Service Permit
Cancel Pharmacy Delivery Service Permit
This service allows pharmaceutical institutions to cancel the permit to provide home delivery of medications, in accordance with approved regulations.
Issue Electronic Pharmacy License
Issue Electronic Pharmacy License
This service allows pharmaceutical institutions to issue a license to provide their services electronically in accordance with approved standards.
Cancel Electronic Pharmacy License
Cancel Electronic Pharmacy License
This service allows pharmaceutical institutions to cancel the license to provide their services electronically.
Issue Drive-Thru Purchase Service Permit
Issue Drive-Thru Purchase Service Permit
This service allows healthcare facilities to request approval for providing drive-thru purchase service.
Cancel Drive-Thru Purchase Service Permit
Cancel Drive-Thru Purchase Service Permit
This service allows healthcare facilities to request cancellation of the drive-thru purchase service permit.
Request Approval for Training in a Pharmaceutical Facility
Request Approval for Training in a Pharmaceutical Facility
This service allows pharmacy college students to request approval to train as a pharmacist or pharmacist assistant in private pharmaceutical facilities.
Cancel Enrollment in Health Insurance
Cancel Enrollment in Health Insurance
Cancel health insurance for employees/retirees and their dependents in the following cases: death; termination or end of service; dissolution of marital relationship (for dependents); health insurance from another entity (excluding Thiqa policy); marriage or employment (for citizen children); turning 18 (for non-citizen children).
Cancel Eligibility for University Hospital Sharjah Services
Cancel Eligibility for University Hospital Sharjah Services
Cancel health coverage for Sharjah residents for one of the following reasons: presence of another health insurance / death.
Request Eligibility for University Hospital Sharjah Services
Request Eligibility for University Hospital Sharjah Services
Request to benefit from the health services provided by University Hospital Sharjah (Sharjah residents, beneficiaries of the Social Services Department, and People of Determination holding emirate registration).
Modify Health Insurance Data
Modify Health Insurance Data
Modify any of the registered data of the beneficiary or a dependent.
Request Enrollment in Health Insurance
Request Enrollment in Health Insurance
Add an employee/retiree or one of their dependents to the health insurance system.
Customer Happiness
Customer Happiness
This service addresses policyholders, feedback, suggestions, and complaints related to the insurance company or medical network, follows up on them, and works on resolving them, including for beneficiaries of University Hospital services.
Request Approval of Sick Leave
Request Approval of Sick Leave
Review sick leave applications for Sharjah Government employees and make the appropriate decision (approval - partial approval - rejection).
Request Approval of In-Country Caregiver Leave
Request Approval of In-Country Caregiver Leave
Review in-country caregiver leave applications for Sharjah Government employees and make the appropriate decision (approval - partial approval - rejection).
Request Approval of Out-of-Country Caregiver Leave
Request Approval of Out-of-Country Caregiver Leave
Review out-of-country caregiver leave applications for Sharjah Government employees and make the appropriate decision (approval - partial approval - rejection).
Request Approval to Reduce Working Hours
Request Approval to Reduce Working Hours
Review requests to reduce working hours for Sharjah Government employees and make the appropriate decision (approval - partial approval - rejection).
Request Approval of Intermittent Sick Leave for Chronic Diseases
Request Approval of Intermittent Sick Leave for Chronic Diseases
Review intermittent sick leave applications for chronic diseases for Sharjah Government employees and make the appropriate decision (approval - partial approval - rejection).
Request Approval of Leave for Contact with a Communicable Disease
Request Approval of Leave for Contact with a Communicable Disease
Review leave applications for contact with a communicable disease case for Sharjah Government employees and make the appropriate decision (approval - partial approval - rejection).