SHA Services

Health Professionals Licenses

This package includes a range of services related to the management of healthcare profession licenses, in addition to data modifications and professional evaluations, to ensure compliance with regulatory standards in the healthcare sector.

Request for Health Professional Assesment

Request for Health Professional Assesment

This service allows healthcare professionals to obtain an assessment certificate to attain a health professional title, based on educational qualifications and professional experience.

Request for Medical Report Attestation

Request for Medical Report Attestation

This service allows applicants to submit an electronic request for the attestation of their medical reports issued by healthcare facilities licensed by the Sharjah Health Authority.

Request to add secondary professional title/amend title/add privilege

Request to add secondary professional title/amend title/add privilege

This service allows registered healthcare professionals in SHA to modify and update their professional information in line with their latest qualifications and experience, while complying with the specified terms and standards.

Request for Healthcare Professional License

Request for Healthcare Professional License

This service allows healthcare facilities to apply for a healthcare professional license to obtain the first license issued by the Sharjah Health Authority, authorizing them to work in a healthcare facility licensed by SHA.

Request for Renewal of Healthcare Professional License

Request for Renewal of Healthcare Professional License

This service aims to enable the healthcare facility to renew the licenses of health professionals.

Request for Cancellation of Healthcare Professional License

Request for Cancellation of Healthcare Professional License

This service allows healthcare facilities to apply for cancellation of the healthcare professional license.

Request for Amend of Healthcare Professional License

Request for Amend of Healthcare Professional License

Any updates made in the Healthcare professionals' assessment can be applied to the professional license without effecting the expiry date.

Request for Good standing Certificate

Request for Good standing Certificate

This service allows current or previously licensed SHA Healthcare Professionals to request for Good Standing Certificates.

Health Attestations

All HPL professionals are required to enter issued sick leaves for any patient (UAE national or non-national) for healthcare facilities within Sharjah Healthcare City.

Request for Sick Leave Attestation

Request for Sick Leave Attestation

This service enables the physicians licensed by the Sharjah Health Authority to submit an online request for the attestation of sick leave, based on a medical report issued by the physician or the healthcare facility.

Request for Medical Report Attestation

Request for Medical Report Attestation

This service allows applicants to submit an electronic request for the attestation of their medical reports issued by healthcare facilities licensed by the Sharjah Health Authority.

Request for Escort Leave Attestation

Request for Escort Leave Attestation

This service enables the physicians licensed by the Sharjah Health Authority to submit an online request for the attestation of an escort sick leave, based on a medical report issued by the physician or the healthcare facility.

Violations Management

This package includes a set of services to address health violations, including paying fines, rectifying violations, and submitting appeals in accordance with the approved regulations.

Request for an Appeal Against a Violation of Healthcare Facility and Professional

Request for an Appeal Against a Violation of Healthcare Facility and Professional

This service enables healthcare facilities and professionals to formally object to imposed violations. The case is reviewed, investigated, and resolved in accordance with applicable laws and regulations.

Request for Approval of Procedures for Corrective Action

Request for Approval of Procedures for Corrective Action

This service enables healthcare facilities to prove they have taken the necessary corrective actions to address violations, ensuring compliance with applicable health laws and regulations.

Payment of Fines for Professionals and Health Facilities

Payment of Fines for Professionals and Health Facilities

This service enables healthcare professionals or facilities to pay fines imposed as a result of committed violations, through approved payment channels.

Medical Education / Professional Development

This package includes services that support and develop medical and health professionals through medical education and professional training programs, including program accreditation, enrollment in various training tracks, and data updates to ensure skill development and achievement of the required professional standards in the healthcare sector.

Medical Education and Professional Development Program Accreditation

Medical Education and Professional Development Program Accreditation

This service allows clinical training centers to apply for accreditation of the Medical Education and Professional Development Program, to ensure its quality and alignment with the healthcare sector's requirements.

Enroll in CME/CPD Program

Enroll in CME/CPD Program

This service allows healthcare professionals to apply for enrollment in the Medical Education and Professional Development Program to enhance their skills and expand their medical knowledge.

Modify CME/CPD Program

Modify CME/CPD Program

This service allows healthcare professionals to request modifications to their registered Medical Education and Professional Development programs, such as changes to the content, schedule, or other program-related details.

Healthcare Facilities Licensing

This package includes services related to managing healthcare facility licenses, as well as data updates, layout and specialty modifications, and the necessary approvals to authorize the operation of healthcare facilities and ensure compliance with regulatory standards.

Initial Approval Service

Initial Approval Service

A service that enables the investor or their representative to request initial approval to open or reopen a healthcare facility, after ensuring compliance with the Sharjah Health Authority's requirements.

Initial Approval Extension Service

Initial Approval Extension Service

Through this service, healthcare facilities can apply for extension of their Preliminary approval up to ONE year.

Permanent License Service

Permanent License Service

This service allows applicants to request the final license to open or reopen a healthcare facility, after ensuring the facility's compliance with the specifications and standards of the Sharjah Health Authority and completion of the required inspection.

Add-on Service to Facility License

Add-on Service to Facility License

This service allows Healthcare Facilities to apply for Add-on services to the facility's active healthcare license after completing Sharjah Health Authority's requirements.

Permanent License Cancellation Service

Permanent License Cancellation Service

Through this service, the healthcare facility can apply to cancel a Permanent license.

Permanent License Renewal Service

Permanent License Renewal Service

Through this service, healthcare facilities can renew the licenses. Renewal is available within 30 days before the expiry of the license. After clearing any violations or penalties on the facility account. And ensuring compliance with Sharjah Health Authority specifications and standards.

Request to Amend the Registration of an Ambulance or Medical Transport Vehicle

Request to Amend the Registration of an Ambulance or Medical Transport Vehicle

This service allows the applicant to Renew/Change Owner/Cancel/Upgrade or downgrade/Change Paramedics registering on an ambulance or a medical transportation which belongs to health facility or non-health facility.

Request to Modify Healthcare Facility Name

Request to Modify Healthcare Facility Name

Through this service, healthcare facilities can change or modify the name of the facility, which should be complaint with SHA regulation.

Add Health Facility to Group

Add Health Facility to Group

Through this service, the healthcare facility can apply to Add Health Facility to group.

Request to Renew the Registration of an Ambulance or Medical Transport Vehicle

Request to Renew the Registration of an Ambulance or Medical Transport Vehicle

This service allows healthcare facilities to request Renew of ambulance car or a medical transportation, which belongs to health facility or non-health facility.

Temporary Closure/ Suspension Activity of a Healthcare Facility

Temporary Closure/ Suspension Activity of a Healthcare Facility

Request for temporary Closure/ Suspension of an activity or specialty for a period of maximum six months, with clarification for example maintenance work or emergency situation.

Change Plan, Location, Specialties or Beds

Change Plan, Location, Specialties or Beds

Through this service, the healthcare facility can apply to amend the engineering plans, location, specialties and number of beds.

Facility Amendments Service

Facility Amendments Service

The Healthcare Facility License Amendment service enables licensed healthcare facilities to request modifications to their existing licenses through a structured, multi-section approach. Ex: specialty, bed type, location, facility type, layout and accreditation amendments.

Request to Register an Ambulance or Medical Transport Vehicle

Request to Register an Ambulance or Medical Transport Vehicle

This service allows the applicant to register an ambulance or a medical transportation which belongs to health facility or non-health facility.

Amend Temporary Closure/ Suspend Activity of a Healthcare Facility

Amend Temporary Closure/ Suspend Activity of a Healthcare Facility

Request to amend an Activity or Specialty with clarification in accordance with approved Health Standards and requirements.

Request Approval to Change the Medical Director or Responsible Pharmacist

Request Approval to Change the Medical Director or Responsible Pharmacist

This service allows healthcare facilities to request changing the responsible medical director or the responsible pharmacist at the facility.

Request to Change Owner or Partner

Request to Change Owner or Partner

This service enables facility administrators to view, add, and remove owners/partners from their facility profile.

Request for a Medical Advertisement License

Request for a Medical Advertisement License

A service that allows healthcare facilities and medical practitioners to obtain an official license to publish medical advertisements, ensuring compliance with approved regulations and the delivery of reliable and accurate advertising content.

Request Frozen Specimen Transfer

Request Frozen Specimen Transfer

Through this service allows health facilities with valid licenses that provide fertility services to request a permit to transfer frozen samples.

Pharmacy and Medication

This package includes services related to pharmacy and medications, including regulating the handling of medicines, issuing required permits and approvals, and reporting medication incidents, ensuring compliance with health and regulatory standards.

Discard Medication/ Discard Controlled and Semi-Controlled Medication

Discard Medication/ Discard Controlled and Semi-Controlled Medication

This service allows pharmaceutical establishments to apply for a certificate of destruction of expired or unusable medication, in accordance with approved safety procedures.

Request Approval to Transfer Controlled/Semi-Controlled Medication

Request Approval to Transfer Controlled/Semi-Controlled Medication

This service allows healthcare facilities to request approval to transfer Controlled/Semi-Controlled Medication between healthcare facilities.

Request Narcotics/ Change quota/ Discard Narcotics

Request Narcotics/ Change quota/ Discard Narcotics

This service allows the healthcare facilities to apply for Purchase/ Change quota or Discard of Narcotic Medication.

Request Emergency Medication

Request Emergency Medication

This service allows the healthcare facility to apply for approval to request Emergency Medication.

Incident Reporting

Incident Reporting

This service allows healthcare facilities to submit an official report in the event of an adverse incident.

Medical Complaints

Enables beneficiaries to file complaints against healthcare facilities or medical personnel, to ensure proper follow-up and the appropriate legal actions are taken.

Medical Complaint Service

Medical Complaint Service

Through this service, the Users can fill up the application form and submit the Medical Complaint through the system.

Request Enrollment in Health Insurance

Request Enrollment in Health Insurance

Add an employee/retiree or one of their dependents to the health insurance system.

Modify Health Insurance Data

Modify Health Insurance Data

Modify any of the registered data of the beneficiary or a dependent.

Cancel Enrollment in Health Insurance

Cancel Enrollment in Health Insurance

Cancelation of health insurance for employees/retirees and dependents due to death, end of service, divorce, alternative local coverage (excluding Thiqa), marriage or employment of dependent citizen children, or non-citizen children reaching age 18.

Request Eligibility for University Hospital Sharjah Services

Request Eligibility for University Hospital Sharjah Services

Request to benefit from the health services provided by University Hospital Sharjah (Sharjah residents, beneficiaries of the Social Services Department, and People of Determination holding emirate registration).

Cancel Eligibility for University Hospital Sharjah Services

Cancel Eligibility for University Hospital Sharjah Services

Cancel health coverage for Sharjah residents for one of the following reasons: presence of another health insurance / death.

Customer Happiness

Customer Happiness

This service addresses policyholders’ feedback, suggestions, and complaints related to the insurance company or medical network, follows up on them, and works on resolving them, including for beneficiaries of University Hospital services.

Request for Sick Leave Approval

Request for Sick Leave Approval

This service is specialized in reviewing applications for Sharjah Government employees to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).

Request Approval of Escort Leave Inside Country

Request Approval of Escort Leave Inside Country

This service enable to review Escort leave applications inside country for Sharjah Government employees, in order to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).

Request approval of Escort Leave Outside Country

Request approval of Escort Leave Outside Country

This service enable to review Escort leave applications outside country for Sharjah government employees, in order to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).

Request to Approve Reduced Working Hours

Request to Approve Reduced Working Hours

This service aims to review transactions for reducing working hours for employees of the Sharjah Government, in order to make the appropriate decision regarding them (Approval - Partial Approval - Rejection).

Request for Approval of Intermittent Sick Leave for Chronic Diseases

Request for Approval of Intermittent Sick Leave for Chronic Diseases

This service aims to review intermittent sick leave transactions for chronic diseases for Sharjah government employees, in order to make the appropriate decision regarding them (approval - partial approval - rejection).

Request for Approval of Leave for Contact with a Patient with an Infectious Disease

Request for Approval of Leave for Contact with a Patient with an Infectious Disease

Review the transactions of leave for those in contact with a patient with an infectious disease for Sharjah government employees and make the appropriate decision (approval - partial approval - rejection).

Request for Approval of Leave for Contact with a Patient with an Infectious Disease

Request for Approval of Leave for Contact with a Patient with an Infectious Disease

Review the transactions of leave for those in contact with a patient with an infectious disease for Sharjah government employees, in order to make the appropriate decision regarding it (Approval - Partial Approval - Rejection).